NEWSLETTER #2                                                    April 29, 2006

 

Table of Contents:

1- A CHANGE IN THE LIST OF SPYWARE REMOVER TOOLS

2- NECESSARY HARDWARE UPGRADES

3- NOTES ABOUT WINDOWS VISTA COMING IN 2007

4- 64 BIT WINDOWS

5- I HAVE INSTALLED NORTON INTERNET SECURITY BUT

NOW CAN’T SEE MY HIGH SPEED INTERNET

            6- A RECENT MICROSOFT UPDATE, KB908531, IS CAUSING

SOME PCS TO BE ERROR PRONE WHEN

ACCESSING FILES & FOLDERS

 

1- A CHANGE IN THE LIST OF SPYWARE REMOVER TOOLS

 

In the last newsletter I said for you to go get Microsoft's Spyware Remover, the icon is a red/orange target.  Now I tell you to uninstall it !  Go back to www.microsoft.com and get the latest version called Windows Defender.  Download the file and install it.  (It will not remove the old Windows spy product, you must do that manually.)  Don't forget to let the newly installed Defender update itself from the web and scan your pc.  Like the product it replaces, this runs in the background.

 

2- NECESSARY HARDWARE UPGRADES

 

Windows XP has been around since 2001.  That is a LOT of time in the world of computers.  PC sold before 2004 often only had 256 mb of memory (RAM) or less.  That was a good amount of memory back then: XP was smaller, Norton. McAfee & AOL were simpler, leaner and there weren't many 'toys' running in the background (i.e. Google desktop).  Now, budget PCs are being sold with 512mb of memory.  1 gig of memory is the current "good working amount".  WHY?

 

Today Windows XP is up to Service Pack 2, it is absolutely HUGE.  It, with AOL 9 and Norton 2006, is a resource HOG ... munching up memory like there's an unlimited supply!  Often I see PCs with 512mb of memory with only 20k of memory left over for the programs to use.  Those PCs hesitate a LOT, wait a LOT, in general they seem to have bad performance.  SOLUTION:  add memory!  If you PC dates from the early days of XP it might already be maxed out, but later PCs can accept up to 1 or 2 or even 3 gig of memory.  I use www.buymemory.com as my memory vendor.  Their “Memory Configurator” is an invaluable tool, look up your PC’s make and model to learn 1- prices for additional memory 2- how much your PC can accept total 3- what it most likely shipped with.

 

 

3- NOTES ABOUT WINDOWS VISTA COMING IN 2007

 

1- Even though I have access to the Beta version of Vista I am not playing around with it. why?  Believe it or not, my souped up PC does not meet the requirements for more than minimal compatibility mode of Vista.  I would have to replace my PC in order to run Vista as it was designed to run.  Vista has this minimal compatibility mode for PCs such as mine, but this does not appeal to me as then Vistat would not be showing me what it was designed to do!

 

2- The general hardware requirements:

Go read  http://www.microsoft.com/technet/windowsvista/evaluate/hardware/vistahardware.mspx

            a- My Dell Dimension 8250, Pentium 4 running at 2.6ghz, bought in 2003 doesn't meet the specs for vista – Imagine that!

            b- One of the Microsoft strategist told attendees of the Etched 2005 conference  that Vista needs 2 GByte of DDR3 SDRAM and a graphic card with at least 256 MByte memory. http://www.msvistablog.net/news.php?item.27

3- “…Windows Vista, (is) a sprawling, complex software construction project with 50 million lines of code, or more than 40 percent larger than Windows XP..”  from http://www.nytimes.com/2006/03/27/technology/27soft.html?_r=2&adxnnl=1&oref=slogin&adxnnlx=1143561613-tQU7ciYmszTF5MWmolT1vQ  - OUCH!

 

4- 64 BIT WINDOWS

Quite a few of you have asked me about buying a PC with the 64bit version of Windows XP (vs. the 32 bit version which is the common retail version).  My answer has been and remains – don’t !  Unless:  this is a test bed PC, you have lots of patience to chase down 64bit drivers,  you understand that there are very few programs written today to take advantage of the 64 bit architecture, …  My husband, Brady, is playing around with one of these at his lab job.  He finds that not only can he run it to its theoretical ability, but that it often won’t even let many programs install! 

I am noticing that more HP and Epson printers are coming out with 64bit drivers.  But, even though I am looking for them, I see few programs stating compatibility with 64 bit architecture.

Windows Vista chats suggest that Vita will be able to utilize the 64bit PC very well.

 

5- I HAVE INSTALLED NORTON INTERNET SECURITY BUT NOW CAN’T SEE MY HIGH SPEED INTERNET

 

I am often called out to this scenario.  The quick solution you can do on your own follows:

1- open Norton Internet Security

2- click on FIREWALL and then on CONFIGURE

3- click on NETWORKS tab

4- click on WIZARD button

5- click OK to step thru all steps of the wizard.

6- exit out of Norton and your internet should now be accessible

 

WHY Norton phone support can’t walk people thru this is beyond my comprehension!

 

6- A RECENT MICROSOFT UPDATE, KB908531, IS CAUSING SOME PCS TO BE ERROR PRONE WHEN ACCESSING FILES & FOLDERS

 

(please ignore if you are not having file/folder access problems )

 

This is a known issue! 

Remove This update:

  1. Go into the CONTROL PANEL & ADD/REMOVE PROGRAMS.
  2. Check the “show updates” box and scroll down to KB905831. 
  3. Click it and click on the REMOVE button. 
  4. Exit with OK when done

 

Now turn off Auto Updates for a week or so.

  1. Right Click on MY COMPUTER
  2. Click on Automatic Updates and check TURN OFF AUTO UPDATES.

In a week repeat this step and check AUTOMATIC to restore update status.

At that time you will re-receive KB908531, but by then Microsoft should have it fixed.

 

That’s it for now!

Heather Burke

PINON PC SUPPORT

470-2431

 

P.S. My mom  moved to town this last January!  She is exploring a teaching retirement-career by presenting at UNM-LA Continuing Education her well known lecture titled:

CE 1202 - WHALES: AWESOME EXAMPLES OF A WORLDWIDE CONSERVATION ISSUE.  It you are at all interested in anything about whales and their environment, you should enjoy her 1 day talk on Saturday June 10.  She has presented talks at Elderhostel @ Big Sur & the Bermuda Biological Station.